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Artificial intelligence (AI) was initially introduced to most consumers through chatbots, which provided pre-programmed answers to their queries. Examples of AI use-cases in digital marketing include the saree-clad chatbot Disha from Indian Railways, the shopping assistants from Amazon and Flipkart, Instagram’s algorithm-driven ads, dynamic pricing on Uber and Ola, and restaurant recommendations on Zomato and […]

Creating a voice marketing funnel with Alexa Flash Briefings involves several key steps. First, define your target audience and understand their needs and preferences. Next, develop valuable content that resonates with your audience and aligns with your brand message. This content should be concise, engaging, and relevant to your audience’s interests. Utilize keywords and phrases […]

A strong case study can swing the odds in your favor when potential customers are about to make a decision in their buyer’s journey. Because captivating stories are in high demand, especially among business decision-makers,. It is ingrained in our brains to relate to and retain stories. Case studies excel in this context because they […]

B2B marketing seems and claims to be more science than art, with an excessive emphasis on measurement and attribution. Everyone likes to think that science explains things. Boards, executives, and investors anticipate marketing growth to be quantifiable, steady, and forecast. However, it is a fact that marketing is not a precise science. Playbooks are not […]

Social media customer engagement is a full-funnel strategy that applies to more than just consumer brands. Salesforce uses more than 150 social media platforms to connect with clients and potential clients. The business collaborated with Sprout Social, a social media management tool. Social listening, analytics, and direct message management are some of the capabilities. This […]

Sales teams don’t even have to know about B2B agreements before they are won or lost. This poses a crucial dilemma for marketing: How can we sway consumers who are still researching and haven’t interacted with sales? Offering pertinent experiences—rather than veiled sales pitches—is the solution. Marketing must address the needs of self-educating consumers by […]

You need the right partner to build a strong data engineering strategy that drives optimal business success. In fact: It’s clear that there’s a growing demand for data engineering. Get on board to boost efficiency and scalability. Access the full “Data Engineering Market Study” report for an in-depth analysis, including:

Increased revenue by 12 times. 40% improvement in productivity. Better customer retention. Multiplied shareholder value. These are just some of the successes data leaders have achieved by using data in new and intelligent ways. How Pioneering Chief Data Officers Are Driving Business Agility” to discover how CDOs at companies like Avis Budget Group and Union […]

Much of the widespread acceptance of cloud-based solutions is thanks to the successful deployment of remote working contact centre agents as a reaction to the pandemic. Many call centres moved to a cloud-based environment within days and still managed to support customers as effectively. What is a successful cloud-based contact centre implementation? Created by ContactBabel, […]

Healthcare and life sciences organizations improve patient experiences and outcomes by deepening their understanding of customers. This comes from building a 360-degree view using multiple sources of potential data about customers, health risks, and conditions. Even nontraditional sources, like social determinants of health, the weather bureau, and utility companies, contribute to a greater whole. However, […]