Enterprise Social Your Future Neural Network

While the benefits of social media tools and techniques are well-known when it comes to engaging with customers, organizations still face challenges when it comes to internally using social platforms to enable open collaboration across business lines and hierarchies. However, with approximately 90% of companies that use social technologies reporting some degree of business benefits, according to McKinsey & Co.,1 it is increasingly a mistake to overlook the use of internal social platforms. Indeed, McKinsey finds that social technologies, when used to improve communication and collaboration within and across enterprises, have the potential to raise the productivity of high-skill knowledge workers by 20% to 25%.