Ads vs. information in the age of consumer cynicism

From fake news scandals to the rising Gen Z, the digital consumer has never been more canny – or more sceptical. 42% of consumers now distrust brands, with 37% trusting them less than they used to. In fact, research from Accenture indicates that over half (54%) of major companies have suffered a material drop in trust over the last two years, resulting in a total $180bn in lost revenue.